Question 1

Do I need to bring identification if I'm buying or exchanging currency in a branch?

Accepted Answer

If you are buying currency and paying by card then you will need to bring one of the following;

Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.

Question 2

What currencies can i load onto a Post Office Travel Money Card?

Accepted Answer

You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.

Question 3

What are the opening hours for Post Office Travel Money in Birmingham?

Accepted Answer

The branch is open Monday to Friday from 9:00 to 17:30, Saturday from 10:00 to 12:00, and closed on Sundays.

Question 4

What currencies can I load onto a Post Office Travel Money Card?

Accepted Answer

You can load up to 22 currencies including Euro, US dollars, Australian dollars, Canadian dollars, and more. Only one currency can be loaded at a time.

Question 5

Do I need to bring identification when buying or exchanging currency at the branch?

Accepted Answer

Yes, if paying by card, you need a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID verification may be required for some cash transactions as well.

Question 6

Does Post Office Travel Money offer a refund if my trip is canceled?

Accepted Answer

Yes, they offer a Travel Money Refund Guarantee and will refund your currency within 28 days of purchase if your trip is canceled.

Question 7

What payment methods are accepted at Post Office Travel Money?

Accepted Answer

They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.

Question 8

Where can I find nearby ATM services around Post Office Travel Money?

Accepted Answer

There is an ATM labeled 'ATM (Post Office)' located near the Post Office Travel Money branch for convenient cash withdrawals.

Question 9

Are there any dining options close to Post Office Travel Money?

Accepted Answer

Yes, nearby dining options include Hamstead Fish Bar (fish and chips), Papa Johns Pizza, Sangam 2 (Indian restaurant), China Taste (Chinese restaurant), and Rice N Spice Balti Restaurant.

Question 10

If I need postal services while at Post Office Travel Money, where can I go?

Accepted Answer

Hamstead Post Office and Post Office-Hamstead are nearby and provide shipping and postal services.

Question 11

Can I access beauty and spa services near Post Office Travel Money?

Accepted Answer

Yes, nearby salons include Salon Allure, Kem Unisex Salon, and TR Golden Scissors offering hair and beauty services.

Question 12

How can I order travel money from Post Office Travel Money online or via app?

Accepted Answer

You can order travel money online via https://www.postoffice.co.uk/travel-money or use their Post Office Travel app available on the App Store and Google Play.

Post Office Travel Money

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